Front Desk Executive Admissions Sahibzada Ajit Singh Nagar

We are looking for a skilled and presentable Front Desk Executive to manage the reception area of the Admissions Department. The role involves greeting parents and students, coordinating meetings with counselors and departments, and ensuring a smooth and welcoming admission experience. The ideal candidate should have excellent communication skills and the ability to handle multiple responsibilities efficiently.

Key Responsibilities

Front Desk & Visitor Management

• Greet and welcome parents, students, and visitors in a courteous and professional manner
• Ensure a positive first impression of the institution
• Assist visitors with basic admission-related information and direct them appropriately
• Maintain visitor logs and records accurately

Coordination & Scheduling

• Arrange and coordinate meetings between parents/students and admission counselors or departments
• Manage appointment scheduling and walk-in inquiries
• Coordinate with internal teams to ensure smooth visitor flow

Communication Handling

• Answer and manage incoming calls, emails, and WhatsApp inquiries professionally
• Provide accurate information regarding admissions, courses, and general queries
• Redirect queries to relevant departments when required

Data Management & Reporting

• Maintain and update visitor and inquiry data in MS Excel or internal systems
• Ensure accuracy and confidentiality of records
• Prepare basic reports related to inquiries and visitor data

Eligibility Criteria

• Graduate in any discipline
• 1–3 years of experience in front desk, reception, or customer-facing roles
• Experience in the education sector preferred

Key Skills

• Front Desk Management & Visitor Handling
• Communication & Interpersonal Skills
• Coordination & Scheduling
• Data Entry & MS Excel
• Customer Service Orientation
• Multitasking & Time Management

Personal Attributes

• Presentable and qualified appearance
• Polite, friendly, and welcoming attitude
• Solid organizational skills
• Abi Apply on Kit Job: kitjob.in/job/4lrjki