Customer Service Specialist, Mohali

Designation - Customer Service Executive Qualification - HSC / Graduate Freshers - Can also apply Shifts - Rotational shifts (Including Night Shifts) 5 days working with 2 rotational week offs Location - Mohali, Sector 75 Immediate Joiners Preferred Roles&Responsibilities: - Handle customer queries through chat and voice (international clients). - Deliver accurate information and ensure customer satisfaction. - Troubleshoot and escalate issues when required. - Maintain high-quality service standards in all interactions. - Follow process guidelines and meet performance metrics(Domain Knowledge - BPO Voice/Non-Voice/ Customer Service) Communication - Very Good Communication Interested candidates can share their cv on this number- HR Simran - 9137514621 Or can share resume on