Customer Service Representative – English Voice (Sahibzada …, Sahibzada Ajit Singh Nagar

Your potential has a place here with Confidential company’s award-winning employment experience. As a Customer Service Representative working onsite, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile. You’ll be the difference between their customer experience being just average or exceptional, facilitating effortless resolution. You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Answer incoming calls from healthcare plan members. Understand the coverage and healthcare requirements by interacting with members on phone Resolve member issues through verbal and written communication. What You Bring to the Role Fluent in English (B2 level) Minimum 1 year of US voice customer service experience required High school diploma or equivalent Proficiency in using computer systems and software applications Professionalism, positivity, and a supportive attitude while being eager to learn new skills and processes Comfortable working in 24*7 environment. What You Can Expect Competitive compensation package with a monthly base salary and performance bonus opportunity And we have a healthy perks package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Knowledgeable, encouraging, supporting and present leadership An inclusive culture and community minded organization where giving back is encouraged Career growth and lots of learning opportunities for aspiring minds About Confidential company Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combinatio Apply on Kit Job: kitjob.in/job/4n858x