Front Office Receptionist, Dehradun

Role&Responsibilities Greet patients and visitors courteously and professionally in person and by phone. Register new patients: collect demographic&contact details; create patient records / OPD cards / unique ID (UHID or hospital-specific ID); update existing patient data. Schedule, confirm, reschedule or cancel appointments based on doctor/department availability. Collect payments from patients (cash/ card / other modes) when applicable. Handle billing procedures generate bills/invoices, attach bills to claim/preauthorization forms if applicable.Ensure timely reporting / documentation e.g. for admissions, discharges, patient counts, billing/claims, cash collections. Preferred Candidate Profile Education: Graduate with BSc / MSc preferred. Prior experience: 1-3 years in hospital front-office / reception / administration preferred; freshers with good communication and basic computer knowledge may also be considered.Good communication and interpersonal skills; polite, empathetic and patient-friendly demeanor. Basic computer literacy familiarity with MS Office (Word, Excel, Outlook) and preferably hospital information / patient-management software. Flexibility to work in shifts mornings, evenings, weekends, and public holidays as required by hospital operations.Excellent typing speed and data-entry proficiency (accurate and reasonably fast)