Reception Coordinator Nagercoil

The Wellness Reception Coordinator is the first point of contact for clients at a wellness center, spa, fitness studio, or clinic. This role ensures a welcoming setting while managing appointments, client communication, and front desk operations efficiently.

Key Responsibilities: Greet clients and visitors warmly, ensuring a positive first impression Manage appointment scheduling, rescheduling, and cancellations Handle phone calls, emails, and inquiries about services and programs Maintain client records and update information in the system Coordinate with therapists, trainers, and wellness staff for smooth operations Process payments, billing, and issue receipts Promote wellness services, packages, and memberships Ensure the reception and waiting area is clean, organized, and calming Manage inventory of front desk supplies (forms, brochures, etc.) Handle client concerns professionally and escalate when necessary

Required Skills & Qualifications: High school diploma or equivalent (Bachelor’s degree preferred) Proven experience in reception, hospitality, or customer service (wellness/spa experience is a plus) Excellent communication and interpersonal skills Basic computer proficiency (MS Office, booking systems, CRM tools) Robust organizational and multitasking abilities Professional appearance and customer-focused attitude Preferred Skills: Knowledge of wellness, spa, or fitness services Experience with scheduling software or POS systems Ability to upsell services and memberships

Job Types: Full-time, Fresher, Permanent

Pay: ₹15,000.00
- ₹22,000.00 per month

Perks: Health insurance Provident Fund

Work Location: In person Apply on Kit Job: kitjob.in/job/4mgki5