Customer Service Representative (Punjab)

Job Title: Customer Care Executive (WFO) Location: Mohali Employment Type: Full-time Work Mode: Work From Office (WFO) Joining: Immediate Joiners Preferred Job Overview We are hiring Customer Care Executives for a Work From Office role in Mohali. Freshers and experienced candidates can apply. This role is ideal for candidates who are flexible with shifts and eager to build a career in customer support. Salary & Perks
- In-hand Salary: ₹30,000 per month
- Additional Allowance: ₹1,700 per month (added after completion of 3 months)
- Other benefits and incentives as per company policy
- Career growth opportunities

Work Schedule
- Rotational Shifts
- Must be flexible to work night shifts as well
- 5 days working with rotational weekly offs

Key Responsibilities
- Handle customer interactions via calls/chat/email professionally
- Address customer queries, concerns, and service requests
- Maintain accurate customer records and documentation
- Ensure high levels of customer satisfaction
- Adhere to process and quality guidelines

Eligibility Criteria
- Education: Graduate (any stream)
- Experience: Freshers & experienced candidates can apply
- Good communication skills
- Basic computer knowledge
- Willingness to work in rotational shifts and night shifts
- Immediate joiners preferred

Skills Required
- Strong communication and interpersonal skills
- Customer-focused approach
- Problem-solving abilities
- Adaptability to shift-based work environment

For more information reach out to HR
- Neha 8008325085 Apply on Kit Job: kitjob.in/job/4m30jg