Manager- Operations For a Resident Welfare Association in …, Delhi

Title: Manager- Operations for a South Delhi Based Resident Welfare Association Designation: Manager Operation Location: Mandakini Enclave, Alakananda Compensation: Rs. 25000/- to 35000/- PM (Extra benefits after confirmation) Days: Monday to Saturday Candidate who are living in South Delhi Will be Preferred Role: An Alaknanda, South Delhi based Resident Welfare Association (RWA) requires a Manager Operations who would handle the operations, maintenance, financial administration, security of a gated society. He will serve as crucial link between residents and the elected RWA committee, ensuring a peaceful and well-maintained living environment. He will also head the entire RWA staff team. Key Responsibilities: 1. Operational Management & Maintenance
- Supervise housekeeping, security and staff workers to ensure cleanliness and functionality of common areas (Parks, lobbies, Roads etc.).
- Manage Annual Maintenance Contracts (AMCs) for electrical equipments of the RWA.
- Ensure regular maintenance of water supply, street lighting, drainage, and waste disposal systems.
- Handle the various vendors providing services to RWA 2. Financial Administration
- Collection of annual subscription fees from residents
- Maintain accurate books of account and assist the Treasurer in financial management
- Manage vendor payments and maintain petty cash. 3. Resident Relations & Complaints Handling
- Act as the primary point of contact for resident grievances and complaints.
- Relay down the instructions to other staff members for complaint resolution. 4. Security & Compliance
- Oversee security personnel, visitor management systems and CCTV surveillance.
- Liaise with local municipal bodies for civic amenities as and when required. Required Skills & Qualifications
- Experience: 6+ years of experience in property management, facility management or working with RWAs.
- Candidates with prior RWA working experience will be preferred Education: Graduate in any discipline Technical Skills:
- Computer Proficiency is a must for this position. Candidate must be skilled in MS Office (Excel/Word etc.) and email correspondence. Soft Skills: Cool- headed, conflict resolution and good interpersonal skills. Environment: Office-based and within in the premises of the gated society. Apply on Kit Job: kitjob.in/job/4lnpkc