IAM / IGA Consultant (SailPoint ISC / IdentityNow) – IAM …, Delhi
IAM / IGA Consultant (SailPoint ISC / IdentityNow) – IAM …, Delhi
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Delhi, India -
Posted: a week ago
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Job Description This is a remote position. We are looking for an experienced IAM/IGA Consultant with strong hands-on expertise in SailPoint Identity Security Cloud (ISC/IdentityNow) to support the IAM Internal Team.The consultant will start at 100% capacity and act as primary second-line support for operations, troubleshooting, and incident/service request handling, ensuring service continuity and compliance with agreed SLAs and KPIs.
In addition to operational support, the role will have a key focus on application onboarding and development, including onboarding and integrating new and existing systems into SailPoint ISC, designing and configuring access and lifecycle models, and delivering enhancements and changes to the IAM platform in line with business, security, and compliance requirements.
Tasks:
Application Maintenance & Operations (ISC as central system): monitoring, operational support, corrective maintenance, and verification of stability after patching activities.
Incident & Service Request Handling: manage and resolve items via IAM mailbox and Jira ITSM; own second-line incident/request queues end-to-end.
User Lifecycle & Access Troubleshooting: support joiner/mover/leaver flows, provisioning/deprovisioning failures, attribute issues, and access problems for integrated systems.
Application Onboarding Support: contribute to requirements/scope, integration assessment, identity/account modelling, access model design, request/approval configuration, LCM setup, testing/validation, operational handover, documentation and audit readiness.
Entra ID / Access Administration: support Entra ID-related issues (incl. licensing/access), administrative units, UPN/mail updates, running lifecycle rules on failures, and handling permanent exceptions.
Ways of working & compliance: work according to service management and agile/DevOps practices (Scrum/Secure, C Apply on Kit Job: kitjob.in/job/4m2u9l
Job Description This is a remote position. We are looking for an experienced IAM/IGA Consultant with strong hands-on expertise in SailPoint Identity Security Cloud (ISC/IdentityNow) to support the IAM Internal Team.The consultant will start at 100% capacity and act as primary second-line support for operations, troubleshooting, and incident/service request handling, ensuring service continuity and compliance with agreed SLAs and KPIs.
In addition to operational support, the role will have a key focus on application onboarding and development, including onboarding and integrating new and existing systems into SailPoint ISC, designing and configuring access and lifecycle models, and delivering enhancements and changes to the IAM platform in line with business, security, and compliance requirements.
Tasks:
Application Maintenance & Operations (ISC as central system): monitoring, operational support, corrective maintenance, and verification of stability after patching activities.
Incident & Service Request Handling: manage and resolve items via IAM mailbox and Jira ITSM; own second-line incident/request queues end-to-end.
User Lifecycle & Access Troubleshooting: support joiner/mover/leaver flows, provisioning/deprovisioning failures, attribute issues, and access problems for integrated systems.
Application Onboarding Support: contribute to requirements/scope, integration assessment, identity/account modelling, access model design, request/approval configuration, LCM setup, testing/validation, operational handover, documentation and audit readiness.
Entra ID / Access Administration: support Entra ID-related issues (incl. licensing/access), administrative units, UPN/mail updates, running lifecycle rules on failures, and handling permanent exceptions.
Ways of working & compliance: work according to service management and agile/DevOps practices (Scrum/Secure, C Apply on Kit Job: kitjob.in/job/4m2u9l
Highlights
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Company nameCO-WORKER TECHNOLOGY -
Job positionIAM / IGA Consultant (SailPoint ISC / IdentityNow) – IAM Internal Team (Delhi)
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