Inclusion and Admissions Officer (Delhi)

Job Title: Senior Admission Counsellor Institute Name : British Express
- A Unit of Career Pro Ventures Ltd.

Location: Laxmi Nagar

Note: This role involves both Team Handling + Individual Contribution (IC).

Key Responsibilities:
- Lead, manage, and motivate a team of admission counsellors to achieve monthly and quarterly targets
- Drive individual admission targets alongside team performance
- Handle high-quality counselling of prospective students via calls, walk-ins, and virtual meetings
- Monitor team performance, track KPIs, and ensure consistent target achievement
- Provide training, coaching, and regular feedback to team members
- Handle escalations and complex student queries professionally
- Develop and implement strategies to improve lead conversion rates
- Maintain accurate records of leads, follow-ups, and conversions in CRM
- Ensure a high level of customer satisfaction and student engagement

Key Requirements
- Bachelor’s degree (Master’s preferred)
- Minimum 3–6 years of experience in Education Sales
- Prior experience in team handling or leadership role is mandatory
- Proficiency in CRM tools and MS Office

Compensation & Advantages:
- Fixed Salary(30-35K) + Performance Incentives

Working Details

Working Days: 6 Days a Week

Timings: 10:00 AM – 7:00 PM

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