Java production support Professional (Goa)

- Production Support & Troubleshooting : Provide end-to-end support for Java applications, identifying root causes of technical glitches and implementing permanent fixes.
- Incident Management: Lead the resolution of P1 (Critical) and P2 (High) incidents within defined SLAs. Coordinate with stakeholders and provide regular status updates during outages.
- Database Management: Write and optimize complex SQL queries, perform data fixes, and troubleshoot performance issues in Oracle and MSSQL environments.
- Cloud & Infrastructure: Monitor and manage application health on AWS, utilizing cloud-native monitoring tools to ensure high availability.
- API & Microservices Support: Troubleshoot RESTful APIs and Microservices architectures, analysing logs and traces to identify connectivity or logic failures.
- Cross-Functional Coordination : Act as a bridge between Development, DevOps, and Business teams to ensure smooth transitions from deployment to production.
- Documentation: Maintain detailed records of incidents, resolutions, and Root Cause Analysis (RCA) reports in ticketing tools. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4lsvkg