Process Trainer (Goa)

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview The Training Specialist plays a critical role in enabling the success of Frontline Managed Services’ Revenue Cycle Management (RCM) eBilling teams. This position is responsible for delivering high-quality onboarding and ongoing training to eBilling professionals supporting US-based law firm clients.

You will design and facilitate training programs focused on law firm billing systems, legal eBilling standards, and operational best practices, while partnering closely with business leaders to ensure employees are equipped to perform accurately, efficiently, and confidently in a rapid-paced, client-facing legal services environment.

This role is ideal for someone with experience in legal billing, revenue cycle operations, or professional services training who enjoys developing others and improving operational performance through education.

Work Schedule
- Monday
- Friday 7:35pm IST to 4:30am IST. Work Location
- IN OFFICE
- Xenia Building, Penha de França, Panaji, Goa 403521

What You’ll Do
- Deliver comprehensive new hire training programs covering law firm billing workflows, eBilling platforms, and invoice processing standards
- Provide in-depth instruction on legal invoicing requirements including LEDES formats, UTBMS codes, matter management, and client-specific billing guidelines
- Support the implementation of training and development strategies aligned with revenue cycle Apply on Kit Job: kitjob.in/job/4mjbwu