Operations Manager Goa
Operations Manager Goa
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Goa, India
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Posted: less than a week ago
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Save
Description
URGENT POSITION TO BE FILLED – Panjim, Goa
Salary: Up to 8 LPA [MAX]
Compensation & Benefits:
₹2 Lakh Medical Insurance
Night Shift Allowance
5 Days Working
Rotational Shifts
Required Skills:
Bachelor's degree in any field. Master’s degree is a plus
Min 3+ years leading operations teams in an Outsourcing / BPO / Business support workplace
Operations Team Management
Client/Stakeholder Management
Project Transition Management
People Management & Team Leadership
Process Improvement & Gap Analysis
Resource & Capacity Management
Quality Assurance & KPI Monitoring
Excellent Communication Skills
Conflict Resolution & Employee Engagement
Bonus/preferred Skills:
Travel industry / tour operator / travel operations exposure
Global operations support experience
Experience working in rotational shifts
Stakeholder reporting and SLA/KPI management
Description:
We are specifically looking for a min 3+ years of solid people manager from a BPO / outsourcing / business support operations background who has at least 3+ years of experience handling operational teams and client interactions. The candidate should be confident in managing day-to-day operations, team performance, project transitions, stakeholder communication, and process improvements. Robust communication, coaching, mentoring, and resource management skills are mandatory. Candidates with travel/tour operator industry experience will be highly preferred. The role is fully Work From Office in Goa with rotational shifts and requires someone mature, process-oriented, client-facing, and capable of handling operational ownership independently. Apply on Kit Job: kitjob.in/job/4myioj
Salary: Up to 8 LPA [MAX]
Compensation & Benefits:
₹2 Lakh Medical Insurance
Night Shift Allowance
5 Days Working
Rotational Shifts
Required Skills:
Bachelor's degree in any field. Master’s degree is a plus
Min 3+ years leading operations teams in an Outsourcing / BPO / Business support workplace
Operations Team Management
Client/Stakeholder Management
Project Transition Management
People Management & Team Leadership
Process Improvement & Gap Analysis
Resource & Capacity Management
Quality Assurance & KPI Monitoring
Excellent Communication Skills
Conflict Resolution & Employee Engagement
Bonus/preferred Skills:
Travel industry / tour operator / travel operations exposure
Global operations support experience
Experience working in rotational shifts
Stakeholder reporting and SLA/KPI management
Description:
We are specifically looking for a min 3+ years of solid people manager from a BPO / outsourcing / business support operations background who has at least 3+ years of experience handling operational teams and client interactions. The candidate should be confident in managing day-to-day operations, team performance, project transitions, stakeholder communication, and process improvements. Robust communication, coaching, mentoring, and resource management skills are mandatory. Candidates with travel/tour operator industry experience will be highly preferred. The role is fully Work From Office in Goa with rotational shifts and requires someone mature, process-oriented, client-facing, and capable of handling operational ownership independently. Apply on Kit Job: kitjob.in/job/4myioj
Highlights
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Company nameRaksha Elite Solutions (Raksha Prime)
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Job positionOperations Manager Goa
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