Hiring for Language Interpreter for Customer Support/Locatio …, Noida

Hi Folks, We are hiring for the below role with the leading firm. Job Title: Language Interpreter– English + Spanish Department: Customer Support / Language Services Location: Noida, Uttar Pradesh, India. Job Type: Full-time Shift: US Shift (Rotational) PST Time Educational Qualifications:Bachelor's degree in any discipline.Salary- Upto 11lpa International Languages required: Mandarin/Cantonese Indonesian Russian Spanish Job Summary: We are seeking a skilled and experienced Language Interpreter fluent in English and [Second Language] to join our customer support team. The ideal candidate will have a background ininternational call centre environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non- English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.Key Responsibilities:• Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls. • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner. • Accurately relay information without adding, omitting, or distorting the meaning.• Handle confidential and sensitive information with discretion and professionalism. • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved. • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.• Adhere to call handling metrics, quality benchmarks, and compliance requirements. • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services. Required Skills&Qualifications:• Fluency in English and Second Language – spoken • Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers. • Prior experience in language interpretation is highly preferred. • Excellent listening, retention, and note-taking skills.• Strong interpersonal and communication skills, with the ability to maintain a professional tone. • Ability to work in a fast-paced, high-pressure environment. • Basic understanding of cultural sensitivities and appropriate communication etiquette. • Familiarity with interpreting platforms, CRM tools, and call center software is an addedadvantage.