Mega -Walk-In Drive for Freshers - Customer Service - 27 …, Noida

Fresher Walk-In Drive for Customer Support Executive for HCLTECHProfile
- Voice, customer service.HCL Tech Hiring for US/UK Voice Process 27 May 2026
- 29 May 2026 Walk in directly.Designation: Customer Care Representative-FreshersAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, MTech, BCA and MCA is not eligible.Interview Location:
- HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301Nearest Metro Station Sector 59.Work Location: NoidaTwo Way Cabs AvailableWalk-in Date- 27 May 2026
- 29 May 2026Timing- 11am-2pmJob Description
- Customer Service Executive
- FresherCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.Work Experience & Qualification criteria:- Excellent communication skills
- both verbal and written
- with a qualified telephone etiquette- Helpful, empathetic, and enthusiastic about customer service- Freshers in US/UK Inbound calling preferably in Banking domainJob Description- Answer all inbound queries as per call flow procedure.- Adherence to process to ensure high quality and customer service.- Follow escalation procedures for issues uncontrollable at agent level First call resolution.- Break schedule adherence.- Involvement in motivational activities, implementing feedback given during monitoring sessions.- Updating various logs like escalation log, complaint tracker etc.- Ensuring data security
- proprietary data of customersPlease don't carry laptop while coming for interviewContact Person- Urmika Shah Apply on Kit Job: kitjob.in/job/4lxgz9