Customer Service Associate (Noida)

EXL is hiring for the role of Customer Service Associate! Responsibilities of the Candidate:
- Participate in training to develop knowledge in all systems
- Integrate procedural changes into daily routine
- Achieve individual productivity and quality goals
- Support other team members in meeting service expectations
- Aid in the training of others, as needed
- Provide quality review to ensure accuracy
- Adhere to Company Policies and Procedures
- Stay current with system and procedural changes to bill entry process.
- Identi fy trends with bill entry errors and bring to management att enti on.
- Understanding of transportation operations, freight flow, terms.
- Understanding of bill flow process (which can diff er between operati ng companies)
- Understanding of ‘down stream’ effects of bill entry accuracy
- Primary Internal Interactions Requirements:
- Graduate in any stream from a Reputed University
- 6
- 12 months experience in P&C; Insurance Property claims / Recoveries / Subrogation/ Claim adjudication Apply on Kit Job: kitjob.in/job/4lxgu9