Operations Executive (Tamil Language Expert) (Noida)

Job Overview We are looking for a dedicated and detail-oriented Tamil Language Expert to support scholarship and education assistance projects under the Operations & Delivery team. The role involves interacting with students and stakeholders in Tamil, handling operational coordination, validating applications and documents, and ensuring smooth execution of project processes.The ideal candidate should possess strong communication skills in Tamil, Hindi, and English, along with excellent coordination abilities and a passion for supporting education-focused initiatives. Key Responsibilities
- Handle student and applicant communication through calls, emails, and support channels in Tamil.
- Support end-to-end project operations including application review, document verification, data validation, and process coordination.
- Assist in executing scholarship and education support projects within defined timelines and quality standards.
- Coordinate with internal teams to ensure smooth delivery of project-related activities.
- Maintain accurate records, reports, trackers, and operational documentation.
- Support grievance handling and resolve student queries in a timely and professional manner.
- Conduct follow-ups with applicants and stakeholders to ensure completion of required processes.
- Ensure adherence to operational guidelines, quality standards, and data privacy protocols.
- Contribute towards improving operational efficiency and user experience. Qualifications Education
- Graduate in any discipline. Experience
- 2 to 5 years of experience in operations, customer support, project coordination, or related domains.
- Prior experience in the education, CSR, NGO, or scholarship sector will be an added advantage. Required Skills
- Proficiency in Tamil (Read, Write, and Speak) is mandatory.
- Ability to speak and understand Hindi and English effectively.
- Good verbal and written communication skills.
- Strong coordination and stakeholder management abilities.
- Valuable analytical and problem-solving skills.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Basic knowledge of MS Excel, Google Sheets, and operational reporting.
- Attention to detail and process-oriented approach. Desired Attributes
- Empathetic and student-centric mindset.
- Self-motivated and proactive approach towards work.
- Strong ownership and accountability.
- Ability to work collaboratively within teams.
- Passion for education and social impact initiatives. Apply on Kit Job: kitjob.in/job/4mudng