Technical Support Representative (Noida)

Job Description Walk In Details: Walk in Date
- 30th May 2026 (Sat) Walk-in Time
- 10.00 AM- 4:00 PM IST Venue: YMCA Tourist Hostel, Gate No 1, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001 Role & Responsibilities

- Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
- Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
- Walks customers through common phone hardware and software configurations to maximize service functionality.
- Provides solutions and resolution resources for customer repair problems.
- Interfaces with customers over the phone providing status updates and ensuring service has been restored.
- Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile

- Minimum 1 year of experience in International Technical Support (Voice)
- Fresher Graduates are eligible to apply for the role.
- Excellent communication skills
- Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
- Should have experience working in International Telecom brand on voice process.
- Should be comfortable working in 24*7 Working Environment
- Graduation not required—
- Rotational shifts & Rotational week offs.
- Freshers graduated from B. Tech/BE, BCA or MCA are eligible to apply. Perks and Perks

- Medicare Facilities.
- Salary: 3.2 LPA to 4.99 LPA.
- Both side cab facilities.
- Medical Insurance
- Life Insurance Apply on Kit Job: kitjob.in/job/4n5y0a