Operations Manager (HSR Layout)

Job Title: Operations Manager – ProWater Business Location: Bangalore About the Role We are looking for a highly driven and execution-focused Operations Manager to lead end-to-end operations of the ProWater business. This role involves managing installations, vendor operations, service delivery, and cross-functional coordination to ensure seamless execution and rapid scale-up of water solutions across residential societies. Key Responsibilities 1. Operations Management
- Own and manage complete operations of the ProWater business in Bangalore.
- Ensure timely execution of installations and service delivery.
- Monitor operational efficiency, quality standards, and turnaround time. 2. Vendor & Technician Management
- Manage vendors, contractors, and field technicians.
- Track performance, productivity, and adherence to SLAs.
- Ensure adequate manpower availability for installations and services. 3. Project Execution (Installations)
- Oversee labour work including piping, fitting, and on-ground execution.
- Manage end-to-end installation of:
- Central RO plants
- Point-of-Use (POU) systems
- Ensure quality, safety, and timely project completion. 4. Service Operations
- Manage servicing and maintenance for:
- Central RO systems
- Individual customer units
- Ensure quick resolution of service requests and high customer satisfaction. 5. Cross-functional Coordination
- Collaborate with Procurement, R&D;, and Production teams.
- Ensure timely material availability and technical support.
- Drive faster launch of societies through effective coordination. 6. Scaling & Process Improvement
- Identify operational bottlenecks and improve processes.
- Implement SOPs to enhance efficiency and scalability.
- Drive continuous improvement in installation and service delivery. Key Requirements
- 5+ years of experience in operations or field execution roles.
- Strong experience in managing vendors, technicians, and field teams.
- Hands-on exposure to installation projects (piping, fitting, RO systems preferred).
- Ability to handle multiple projects and stakeholders simultaneously.
- Robust problem-solving and execution mindset.
- Good communication and coordination skills. Preferred Qualifications
- Engineering background (Mechanical / Civil / Electrical).
- Experience in water purification, RO systems, or infrastructure projects.
- Prior experience in a startup or high-growth environment is a plus. Apply on Kit Job: kitjob.in/job/4mqm9u