Quality & Evaluation Manager – Generative Ai Palakkad

Quality & Evaluation Manager – Generative AI

Job Title: Quality & Evaluation Manager – Generative AI

Location: Remote/Hybrid (Adaptable)

Position Type: Full time

iMerit is a leading data services company powering the next generation of artificial intelligence. Our platform enables AI development teams to accelerate model training, deployment, and refinement through high-quality, scalable, and secure data pipelines. We partner with organizations across industries to ensure their AI initiatives are grounded in robust, ethical, and performant data solutions.

We are looking for an experienced Quality & Evaluation Manager to take ownership of the quality management function across our portfolio of Generative AI projects.

This role is responsible for ensuring evaluation integrity, reviewer consistency, scalable audit operations, and high-quality model training data across complex GenAI workflows. The ideal candidate combines operational rigor, analytical thinking, robust judgment, and the ability to navigate ambiguity in rapidly evolving AI environments.

You will be the key quality leader: managing audit teams, resolving complex edge cases, designing standardization processes, and acting as the primary quality liaison with clients.

What you’ll do


• Quality Leadership & Standardization:

○ Lead, mentor, and align reviewer, auditor, and evaluation teams across to ensure strict adherence to quality standards and client requirements.

○ Design and oversee robust quality audit frameworks, tracking key metrics like accuracy, redo percentage, coverage, and turnaround time.

○ Use quality analytics, audit insights, and operational telemetry to identify trends, predict quality risks, and drive targeted improvement initiatives.

○ Serve as the final escalation point for complex/ambiguous cases, creating comprehensive documentation to standardize decision-making across team members.


• Client & Stakeholder Alignment:

○ Act as the primary Quality Point-of-Contact (POC) for client Apply on Kit Job: kitjob.in/job/4mp5o4