Operations Program Coordinator (Kottayam)

Title: Operations Program Coordinator Location: Remote, anywhere in Delhi NCR, Hyderabad, and Bengaluru Duration: Fulltime, with BayOne Solutions

Position Summary The Operations Coordinator plays a critical role in supporting daily operational processes by ensuring smooth onboarding and offboarding activities, timely completion of access and asset-related tasks, and efficient coordination between workers, stakeholders, and internal teams. This role requires solid organizational skills, attention to detail, and the ability to manage multiple operational responsibilities in a fast-paced environment. Key Responsibilities Onboarding & Offboarding
- Facilitate end-to-end onboarding and offboarding processes for workers and contractors.
- Conduct Pre-Onboarding Orientations to ensure workers are informed and prepared prior to their start date.
- Ensure all onboarding requirements and tasks are completed accurately and within the required timelines.
- Coordinate timely offboarding activities including access removal and asset retrieval.

Asset Management
- Manage company asset assignments, requests, tracking, and retrieval processes.
- Coordinate shipment and retrieval of equipment such as laptops, Chromebooks, keys, and other work-related assets.
- Ensure assets are returned promptly to avoid unnecessary charges or delays.

Operational Support
- Provide operational assistance to stakeholders regarding:
- Statement of Work (SOW) creation
- SOW amendments
- Project creation requests
- Ensure contracts and worker engagements are amended and processed in a timely manner.

Access & Ticket Management
- Manage and monitor daily operational tickets related to access concerns and requests.
- Coordinate with relevant teams to ensure timely resolution of access-related issues.
- Maintain accurate tracking and documentation of operational requests and updates.

Worker & Stakeholder Support
- Provide assistance and guidance to workers regarding work-related concerns and operational Apply on Kit Job: kitjob.in/job/4myl9r