Retail Store Manager (Designer Boutique) (Panaji)

Job description: Store Operations Management
· Manage day-to-day store activities to ensure smooth operations, including opening/closing procedures, inventory control, merchandising, and store presentation
· Maintain luxury brand standards in visual merchandising and store layout to create an inviting and exclusive shopping workplace
· Set and ensure best practices are disseminated to the team and diligently followed for all aspects of the business Sales & Customer Service
· Drive sales performance by coaching and motivating the sales team to achieve targets
· Deliver personalized, high-quality customer service that enhances the luxury shopping experience
· Handle customer queries, complaints, and returns with professionalism and tact
· Create new reasons for people to revisit the store
· Build brand awareness through regular pop-ups and promotions Team Leadership & Development
· Recruit, train, and develop store staff, fostering a high-performance team culture
· Conduct regular performance reviews, set goals, and identify training needs
· Schedule and manage staff shifts to optimize store coverage and efficiency Inventory & Stock Management
· Manage end-to-end online sales and inventory
· Find new brands that match Risadh ethos & customer requirement, negotiate terms with them and follow the best practices for on boarding
· Monitor stock levels, oversee stock replenishment and timely returns as per GST and other compliances
· Coordinate with brands and tailors to ensure timely and accurate deliveries
· Conduct regular stock audits and report discrepancies. Put in place and manage shrinkage prevention measures Financial Management
· Ensure store targets are set and achieved
· Drive new footfalls with the help of Marketing
· Train the team to upsell and cross sell to increase bill values
· Prepare and manage store budgets, control expenses, and maximize profitability
· Analyse sales reports, market trends, and customer feedback to make informed business decisions
· Coordinate with Accounts for timely sharing of monthly MIS and P&Ls;
· Check and ensure vendor payments are done on time by the Accounts team Compliance & Security
· Ensure adherence to all company policies, health and safety regulations, and legal requirements
· Oversee store security measures to protect merchandise and staff
· All consignment stocks to be returned on time as per GST policy and new, replacement merchandise to be planned before hand Brand Representation
· Represent the brand in a professional manner, always upholding the luxury image
· Identify and participate in exhibitions, pop-ups, and promotional events to enhance brand visibility Job Type: Permanent Pay: ₹30,000.00
- ₹40,000.00 per month Ability to commute/relocate:
- Panaji, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience:
- Fashion retail: 1 year (Required) Work Location: In person Apply on Kit Job: kitjob.in/job/4m9tvj