Manager Distribution & Inventor (Maharashtra)

Key Responsibilities CRS & Distribution Management
- Ensure accurate and uninterrupted CRS connectivity across SynXis / Amadeus for all resorts, including correct configuration of room types, rate plans, mappings, restrictions, and availability.
- Conduct weekly audits of CRS and distribution channels to identify discrepancies related to inventory, rates, LOS controls, stop-sells, and availability parity.
- Manage and execute CRS onboarding for new resorts, including requirement gathering, system setup, testing, UAT sign-off, Go-Live validation, and post-launch stabilization.
- Coordinate with CRS vendors, channel managers, and internal IT/Revenue teams to troubleshoot issues and enhance system performance. Inventory & FIT Channel Management
- Manage FIT inventory across all channels including Brand.com, Club platforms, OTAs, GDS, Call Centers, and other distribution partners.
- Ensure balanced and demand-aligned inventory allocation across FIT channels to support revenue optimization while protecting member and direct business.
- Monitor channel performance and reallocate inventory dynamically based on demand trends, seasonality, and yield opportunities.
- Ensure consistent rate and inventory parity in line with distribution policies. Inventory Blocking & Controls
- Monitor all forms of inventory blocks (group, MICE, speculative, sales, operational) across resorts.
- Ensure blocks are created only against genuine bookings or approved business cases, adhering strictly to defined SOPs.
- Proactively follow up with Sales, MICE, and Resort teams to release unused, underutilized, or aging blocks within agreed timelines.
- Track block utilization and highlight risks of overblocking with corrective actions. SOP Compliance & Room Balancing
- Ensure strict adherence to SOPs for room balancing, inventory allocation, block management, and CRS operations.
- Drive consistent inventory practices across all resorts to reduce manual overrides, overbooking risks, and revenue leakage.
- Review and refine SOPs periodically to align with evolving business needs and system enhancements. Continuous Improvement & Project Ownership
- Continuously identify opportunities to improve distribution processes, inventory governance, and system workflows through audits, root-cause analysis, and data insights.
- Conceptualize and document process improvement and system enhancement initiatives, clearly defining objectives, scope, timelines, dependencies, and success metrics.
- Prepare detailed project plans covering requirements, stakeholder alignment, testing cycles, risk mitigation, and rollout strategy.
- Work cross-functionally with Revenue, IT, Sales, Digital, CRS vendors, and Operations to drive projects from ideation to implementation.
- Own end-to-end delivery of improvement projects, including UAT coordination, change management, rollout communication, and post-implementation validation.
- Measure post-implementation impact and ensure sustained adoption through SOP updates and training. Reporting & Analytics
- Develop and circulate weekly and monthly MIS reports covering inventory health, channel performance, CRS compliance, block utilization, and exceptions.
- Highlight key risks, improvement areas, and action plans to senior revenue leadership.
- Support forecasting and strategic decision-making through data-driven insights. Stakeholder Management & Training
- Act as a central coordination point between Revenue Management, Sales, Resort Operations, E-commerce, Call Centers, IT, and external vendors.
- Training and handholding of resort and central teams on CRS usage, inventory discipline, SOP adherence, and new process rollouts.
- Handle escalations related to inventory discrepancies impacting bookings, revenue, or guest experience. Key Performance Indicators (KPIs)
- CRS audit accuracy and compliance score
- Reduction in idle or unjustified blocked inventory
- Improvement in FIT channel contribution and inventory utilization
- Successful implementation of process/system improvement projects
- Reduction in inventory-related booking errors and escalations
- Timely onboarding and stabilization of new resorts on CRS Qualifications & Experience
- Bachelors degree in Hotel Management, Revenue Management, Business, or related field
- 6–10 years of experience in Distribution, Inventory, or Revenue Management, preferably in a multi-property hospitality setting
- Strong hands-on experience with SynXis, Amadeus, or similar CRS platforms Skills & Competencies
- Deep understanding of hotel distribution and FIT business dynamics
- Strong process and systems orientation with a project mindset
- Excellent analytical, documentation, and reporting skills
- Ability to lead cross-functional initiatives and drive change
- High attention to detail with a strong governance and audit approach
- Effective communicator with the ability to influence stakeholders Apply on Kit Job: kitjob.in/job/4lnnh8