Store Manager (Patna)

job Description: Store Manager – Pharmacy Retail

Company: Chemist Box Private Limited Position: Store Manager Location: Patna or anywhere in Bihar Store Type: Retail Pharmacy Store About Chemist Box Private Limited

Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan.

Role Summary

The Store Manager will be responsible for managing the day-to-day operations of the assigned pharmacy store and ensuring achievement of store-level KPIs. The role will focus on store operations, staff supervision, customer handling, process adherence, reporting, and coordination with the Head Office / Area Team.

Key Responsibilities

- Manage daily store operations, including store opening or closing as per assigned shift, staff rotation and availability, billing discipline, store hygiene, and process adherence.

- Guide and supervise store staff to ensure proper customer handling and timely resolution of customer queries and complaints.

- Monitor store KPIs such as sales, customer service, stock discipline, expiry control, staff productivity, and operational standards.

- Coordinate with the Head Office / Area Team for operational issues, reporting, and daily follow-ups.

- Ensure proper implementation of company SOPs and store-level instructions.

Requirements Qualification & Experience

Graduate and above in any stream.

Candidate should have experience in store operations as a manager, preferably in FMCG, organized retail, or pharmacy retail. Pharmacy experience is not mandatory for this role.

Required Skills

- Good understanding of retail store operations

- Team handling and staff supervision ability

- Customer service and complaint handling skills

- Basic Excel, email, and reporting skills

Advantages Remuneration

Fixed salary: INR 5 lakhs per annum and above, as per experience and industry standard Variable incentives: Performance-based variable incentives Additional benefits: Bachelor accommodation provided by the company, PF, and other applicable perks Apply on Kit Job: kitjob.in/job/4m334y