Service Engineer Thiruvallur

Key Roles & ResponsibilitiesTechnical Service Support Diagnose and troubleshoot lithium battery packs, chargers, BMS, and related electrical/mechanical issues Handle installation, commissioning, and servicing of battery systems at customer locations Support preventive and breakdown maintenance activities Monitor battery performance and identify root causes of failures Ensure proper usage of testing tools and service equipment

Customer Support Activities Attend customer complaints and provide timely technical solutions Coordinate with customers through phone, email, and site visits Maintain proper communication and update customers regarding service status Ensure customer satisfaction through qualified and quick response Escalate unresolved technical issues to senior technical teams. Visit customer sites for service support, installation, and troubleshooting Support dealers/OEM partners during technical issues Conduct battery testing and performance checks at site Ensure proper handling and transportation safety of lithium batteries

Qualification: Diploma / BE / B.Tech in Electrical & Electronics Engineering (EEE) / Mechanical Engineering 1–2 years of experience in service, customer support, EV, battery, automotive, or industrial equipment field preferred

Pay: ₹15,000.00
- ₹20,000.00 per month

Perks: Food provided Health insurance Paid sick time Provident Fund

Work Location: In person Apply on Kit Job: kitjob.in/job/4ncaxt