Customer Support Trainee (Neelankarai)
Customer Support Trainee (Neelankarai)
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Neelankarai, India -
Posted: less than a week ago
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Description
Qualification: Any Degree (Freshers are Welcome) Shift: Day Shift. Job Type: Full-time Location: Neelankarai, ECR, Chennai. Roles & Responsibility:
- Handle customer support emails, chats, and calls for Pan India.
- Assist with customer inquiries, complaints, escalations, and delivery-related issues.
- Manage order placement, tracking, cancellations, and returns.
- Follow up with customers to resolve issues and ensure satisfaction.
- Call abandoned customers, convince them, and drive sales (sales targets will be assigned).
- Work closely with the sales team and make outbound calls when required. Preferred candidate profile:
- Experience of 0-2 Years.
- Preferred Multilingual (Hindi, Malayalam, Kannada, Telugu).
- Robust communication skills in English.
- Ability to handle complaints, escalations, and customer retention calls. Work Location: In person Apply on Kit Job: kitjob.in/job/4m9rdk
- Handle customer support emails, chats, and calls for Pan India.
- Assist with customer inquiries, complaints, escalations, and delivery-related issues.
- Manage order placement, tracking, cancellations, and returns.
- Follow up with customers to resolve issues and ensure satisfaction.
- Call abandoned customers, convince them, and drive sales (sales targets will be assigned).
- Work closely with the sales team and make outbound calls when required. Preferred candidate profile:
- Experience of 0-2 Years.
- Preferred Multilingual (Hindi, Malayalam, Kannada, Telugu).
- Robust communication skills in English.
- Ability to handle complaints, escalations, and customer retention calls. Work Location: In person Apply on Kit Job: kitjob.in/job/4m9rdk
Highlights
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Company nameRama Pure water Private -
Job positionCustomer Support Trainee (Neelankarai)
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