Optical Sales Executive, Port Blair

Job Summary The Sales Executive is responsible for assisting customers in selecting optical products, driving sales, and delivering an excellent in-store experience. The role requires strong communication skills, product knowledge, and a customer-focused approach to achieve sales targets and ensure satisfaction.Key Responsibilities Customer Service&Sales Assist customers in selecting frames, lenses, and accessories based on needs and budget Explain lens options, coatings, and ongoing offers clearly Provide personalized recommendations, including frame selection using Visufit 1000 Ensure a professional and positive customer experience Sales&Target Achievement Achieve individual and store sales targets Upsell and cross-sell products to maximize revenue Stay updated on optical products and trends Store Operations Handle billing, order processing, and job card entries Maintain product displays and store cleanliness Support inventory checks and report discrepanciesCustomer Follow-up&After-Sales Service Follow up on orders, deliveries, and pending purchases Handle customer queries, repairs, and warranty support Maintain customer database for future engagement Optical Dispensing Verify prescriptions and ensure accurate fitting Conduct quality checks before delivery Guide customers on eyewear usage and careAdministrative Tasks Maintain sales records and CRM updates (Zoho CRM) Update attendance/leave records in HRMS (Keka) Support store operations as required