Call Center Head (Pune)
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Pune, India -
Posted: a week ago
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- Manage daily operations of the call center, ensuring productive handling of customer queries and issues.
- Conduct regular audits to identify areas for improvement in processes and procedures.
- Collaborate with other departments to resolve complex customer complaints and ensure high levels of customer satisfaction.
- Oversee a team of agents, providing guidance on sales techniques, product knowledge, and customer service standards. Apply on Kit Job: kitjob.in/job/4m5mh2
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Company nameExcell Autovista -
Job positionCall Center Head (Pune)
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Call Center Head (Pune) has been posted in the Pune BPO & KPO category on Locanto.
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