Front Desk Concierge (Pune)

Company Description Lluminae Aesthetics is an integrative skin and hair clinic that combines clinical dermatology, regenerative medicine, and Ayurvedic science to deliver long-lasting results. Guided by the principles of prevention, inside-out restoration, and a fusion of science with tradition, Lluminae provides personalized treatments tailored to address root causes rather than symptoms. Our unique care approach includes a five-phase clinical journey, from baseline assessment to ongoing refinement, designed to promote optimal skin and hair health. Located in Pune City, Lluminae offers cutting-edge treatments such as Stress-Adaptive Skin Therapy, Full-Cycle Hair Restoration, and Plant-Based Exosome Therapy for individuals seeking innovative and effective solutions.

Role Description Lluminae Aesthetics is seeking a dedicated Front Desk Concierge / Receptionist for a full-time, in office position in Pune City. The role involves greeting clients, managing appointments and reservations, handling inquiries, and ensuring a seamless customer experience. Additional responsibilities include managing front desk activities, coordinating with other team members, and maintaining a welcoming environment for all visitors. The ideal candidate will create a positive first impression and uphold the highest standards of service quality.

Qualifications
- Delivered a premium front-desk and concierge experience by warmly welcoming clients, managing walk-ins, calls, and in-clinic interactions with professionalism and efficiency.
- Managed appointment scheduling and optimized practitioner calendars to ensure seamless clinic operations, minimal wait times, and smooth patient flow.
- Coordinated closely with dermatologists, therapists, and internal teams to maintain operational efficiency and elevate the overall client experience.
- Handled billing, invoicing, payment processing, and daily cash reconciliation with accuracy while ensuring financial transparency and a frictionless checkout pr Apply on Kit Job: kitjob.in/job/4mskug