Telemarketing Executive, Pune

Key Responsibilities: Lead Generation: Identify potential customers through cold calling, emailing, and database research to generate sales leads. Customer Outreach: Make outbound calls to prospects, explain product/service offerings, and promote new campaigns. Follow-Up: Maintain consistent follow-up with prospective and existing customers to nurture leads and drive conversions.Sales Support: Assist the sales team in setting appointments, closing deals, and meeting sales targets. Customer Relationship: Build rapport with clients, address queries, provide information, and maintain customer satisfaction. Data Management: Accurately record customer interactions, update CRM systems, and maintain detailed logs of calls, feedback, and sales progress.Reporting: Prepare regular reports on call outcomes, lead status, and campaign performance for management review. Market Feedback: Collect and report customer insights, preferences, and competitor information to assist in strategy formulation. Requirements: Qualification: Graduate or equivalent.Experience: 2–6 years in telemarketing, B2B/B2C sales, or inside sales roles. Excellent verbal communication and persuasive skills. Strong negotiation and objection-handling abilities. Proficiency with CRM software, MS Office, and telecommunication tools. Target-driven mindset with strong organizational skills.Ability to work independently and as part of a team in a fast-paced environment.