Front Desk Concierge Pune

Company Description

Lluminae Aesthetics is an integrative skin and hair clinic that combines clinical dermatology, regenerative medicine, and Ayurvedic science to deliver long-lasting results. Guided by the principles of prevention, inside-out restoration, and a fusion of science with tradition, Lluminae provides personalized treatments tailored to address root causes rather than symptoms. Our unique care approach includes a five-phase clinical journey, from baseline assessment to ongoing refinement, designed to promote optimal skin and hair health. Located in Pune City, Lluminae offers cutting-edge treatments such as Stress-Adaptive Skin Therapy, Full-Cycle Hair Restoration, and Plant-Based Exosome Therapy for individuals seeking creative and effective solutions.

Role Description

Lluminae Aesthetics is seeking a dedicated Front Desk Concierge / Receptionist for a full-time, in office position in Pune City. The role involves greeting clients, managing appointments and reservations, handling inquiries, and ensuring a seamless customer experience. Additional responsibilities include managing front desk activities, coordinating with other team members, and maintaining a welcoming setting for all visitors. The ideal candidate will create a positive first impression and uphold the highest standards of service quality.

Qualifications

Delivered a premium front-desk and concierge experience by warmly welcoming clients, managing walk-ins, calls, and in-clinic interactions with professionalism and efficiency.

Managed appointment scheduling and optimized practitioner calendars to ensure seamless clinic operations, minimal wait times, and smooth patient flow.

Coordinated closely with dermatologists, therapists, and internal teams to maintain operational efficiency and elevate the overall client experience.

Handled billing, invoicing, payment processing, and daily cash reconciliation with accuracy while ensuring financial transparency and a frictionless checkout pr Apply on Kit Job: kitjob.in/job/4n43pz