Direct Banking Channels-Sales Compliance and Control …, Puri

Group Company: HDFC Bank Limited Designation: Direct Banking Channels-Sales Compliance and Control Officer Position description: Ensureing timely completion of Training, Call Quality Monitoring and Compliance Primary Responsibilities: Responiable for Call monitoring and Compliance and Audits.Prepairing the report of the monitored calls and share with team with the remarks. Ensure all laid down system and process are followed as stipulated by Audit Additional Responsibilities: To Provide Training to team Required work experience Industry: BFSI Role: Quality Executive Years of experience: 0 to 3Key Performance Indicators: Call Quality Monitoring and Audit Required Competencies: Excel&Powerpoint Required Knowledge: Product, Process, Excel&Powerpoint Required Skills: Training&Quality Effectiveness Other: Reporting Designation: Training Manager Reporting Department-Sub BU: Sales Compliance and Control Work Environment Details: Back office work Other details