Senior Product Analyst (Kollam)

About Firstsource

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Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes

We are looking for a highly analytical and data-driven Senior Product Analyst with statistical skills and a passion for data to drive improvements in technology. This role will be pivotal in leveraging data to optimize product performance, drive strategic decisions, and continuously improve our user experience through rigorous testing. You will delve deeply into product data, design and analyze experiments, and provide actionable insights that directly impact our product roadmap.

Responsibilities
- Advanced Analytics: Conduct comprehensive analysis of product usage, user behavior, and performance metrics to identify opportunities for improvement.
- Experimentation Design & Management: Design, implement, and manage A/B tests, causal analysis, and other experiments. Define transparent hypotheses, target segments, and success metrics.
- Experimentation Analysis: Analyze experiment results using statistical methods, providing detailed reports and recommendations. Identify statistically significant findings and translate them into actionable insights.
- KPI Definition & Tracking: Define key performance indicators (KPIs) and establish robust tracking and reporting mechanisms.
- Dashboarding & Visualization: Develop a Apply on Kit Job: kitjob.in/job/4mrjm4