Front Desk Receptionist, Raiganj

Company Description Serventrix Skills&Business Services is a professional IT and business support company specializing in computer services, outsourcing solutions, call center operations, and skill development training. We focus on delivering IT support, business process outsourcing (BPO), and customer support services to facilitate organizational growth. Additionally, we offer educational programs designed to enhance professional skills and improve employability. Our mission is to provide reliable technology solutions and business services that empower organizations to operate more efficiently.Role Description The Front Desk Receptionist will be the first point of contact for visitors and callers, responsible for managing front desk operations and providing excellent customer service. Key responsibilities include greeting and assisting guests, managing inbound calls, scheduling appointments, and performing basic clerical tasks such as data entry and record-keeping. This is a full-time, on-site role located in Raiganj.Qualifications Strong phone etiquette and professional communication skills Proficiency in performing receptionist duties and managing front desk operations Clerical skills including data entry, organization, and record management Excellent customer service skills and the ability to address visitor and caller needs effectivelyAbility to multitask and manage a dynamic and interactive office environment Familiarity with office tools such as phone systems, scheduling software, and basic computer applications High school diploma or equivalent; prior experience in a receptionist or front-desk role is an advantage