ServiceNow Multi-Module Architect (Remote / Freelancing) …, Karnataka

Job Title: ServiceNow Multi-Module Architect (Remote / Freelancing) Job Location: Remote Experience: 10–18 years (with 6 years on ServiceNow platform) Job Summary We are seeking a highly experienced ServiceNow Multi-Module Architect to design and lead enterprise-scale implementations across multiple ServiceNow modules. This role requires deep platform expertise, cross-functional knowledge, and the ability to architect integrated solutions that align with business and IT strategies. Key Responsibilities Define end-to-end architecture for ServiceNow implementations spanning multiple modules Lead solution design across modules such as: ITSM (Incident, Problem, Change) ITOM (Discovery, Service Mapping, Event Management) HRSD (HR Service Delivery) SPM (Strategic Portfolio Management) CSM (Customer Service Management) SecOps / GRC Ensure seamless integration and data flow across modules and external systems Collaborate with enterprise architects, stakeholders, and business leaders to define roadmap and strategy Establish governance, standards, and best practices for ServiceNow development Drive platform scalability, performance optimization, and security compliance Lead technical design workshops and architecture reviews Mentor developers, leads, and module architects Oversee integrations (REST, SOAP, MID Server, IntegrationHub, APIs) Ensure alignment with enterprise architecture and cloud strategies Required Skills & Qualifications Deep expertise in ServiceNow platform architecture and multi-module implementations Strong hands-on experience across at least 3–4 ServiceNow modules Proficiency in: Flow Designer & IntegrationHub Scripting (JavaScript, Glide APIs) CMDB architecture and data modeling Experience with enterprise integrations and middleware tools Strong understanding of ITIL and IT operations processes Experience with Agile and DevOps practices Excellent stakeholder management and communication skills Preferred Qualifications ServiceNow Certified Technical Architect (CTA) (highly preferred) ServiceNow Certified System Administrator (CSA) Multiple CIS certifications (ITSM, ITOM, HRSD, SPM, etc.) Experience in large-scale digital transformation programs Exposure to cloud ecosystems (Azure, AWS, GCP) Soft Skills Strong leadership and decision-making ability Strategic thinking with a business-first mindset Excellent communication and presentation skills Ability to manage complex, cross-functional teams Problem-solving and analytical thinking Nice to Have Experience in AI/Automation within ServiceNow (Virtual Agent, AIOps) Knowledge of reporting, Performance Analytics, and dashboards Exposure to industry frameworks (Protected, COBIT, TOGAF) Apply on Kit Job: kitjob.in/job/4n9ptp