Receptionist (Roorkee)

Hotel Receptionist Job DescriptionPosition: Hotel Receptionist / Front Desk Executive Location Hotel Front Office Job Summary A Hotel Receptionist is responsible for welcoming guests, handling check-ins and check-outs, managing reservations, answering calls, and ensuring excellent customer service at the hotel front desk. Key Responsibilities
- Welcome and assist hotel guests professionally
- Handle guest check-in and check-out procedures
- Manage room bookings and reservations
- Answer phone calls and respond to guest inquiries
- Maintain guest records and billing details
- Coordinate with housekeeping and other departments
- Handle customer complaints politely and efficiently
- Ensure reception area is clean and organized
- Accept payments and prepare invoices
- Maintain daily reports and attendance records Required Skills:
- Valuable communication skills
- Basic computer knowledge
- Knowledge of hotel software/MS Office preferred
- Pleasant personality and professional behavior
- Customer handling skills
- Ability to work in shifts Qualification:
- Minimum 12th Pass / Graduate preferred
- Experience in hotel industry preferred but freshers can also apply Salary:
- Depending on experience and hotel category
- Approx. ₹10,000 – ₹25,000 per month Working Hours:
- Rotational shifts including night shifts Additional Requirements:
- Groomed appearance
- Punctual and disciplined
- Basic English speaking preferred Pay: From ₹10,000.00 per month Benefits
- Food provided Work Location: In person Apply on Kit Job: kitjob.in/job/4mu47g