Customer Support Executive Rt Nagar, RT Nagar

You'll be joining a BPO/Sales team in a full time, office-based Customer Support role where you'll help customers, support sales processes, and keep day-to-day operations running smoothly. You'll work in office to manage customer contacts and collaborate with colleagues to meet service and sales goals.

What you'll do You'll answer inbound customer inquiries via phone, email, and chat with clarity and empathy, adapting to each person's needs. You'll troubleshoot issues, provide practical solutions, document steps taken, and escalate complex cases when necessary. You'll process orders and support sales transactions, verify customer information, and follow established procedures accurately. You'll log interactions in the CRM, share feedback with teammates, and help improve easy processes.

What we're looking for You'll have prior experience in customer support, BPO, or a sales-related role, or show equivalent transferable skills and a customer-first attitude. You'll communicate clearly, listen actively, and adjust your approach to different customers and situations. You'll be comfortable working full time from the office, managing a schedule, and meeting agreed-upon performance expectations. You'll be proficient with basic computer tools, open to learning CRM and internal systems, and able to follow procedures consistently.

Why this role

You'll play a direct role in creating positive customer experiences while developing practical skills in sales support and customer operations in an office setting. You'll gain day-to-day experience handling real customer interactions and contributing to continuous improvement.

Pay: ₹16,000.00
- ₹23,000.00 per month

Work Location: In person Apply on Kit Job: kitjob.in/job/4lzg5p