Benefits Operations Administrator (Rupnagar)

JOB SUMMARY Within advantages administration, we have built a set of powerful tools to empower both our customers and broker partners to effectively manage group and employee benefits. Our Benefit Platform Operations team consists of seasoned veterans who help make these products work and are responsible for ensuring consistent quality results. They ensure a great client experience by maintaining accurate data and proper functionality and juggling multiple relationships across both our internal teams and external partnerships. As a Senior Benefits Operations Administrator, you are responsible for making sure our Benefits Platform is operational across several different areas, including: Form Automation, Quoting Tool, Electronic Data Interchange (EDI), Carrier APIs, COBRA, and FlexBen. Essential Duties/Responsibilities :
- Have subject matter expertise in at least one functional area and be cross-trained in secondary areas.
- Responsible for owning daily tasks and focused on day-to-day operations.
- Perform work autonomously and consistently meets target Key Performance Indicators (KPIs).
- Troubleshoot issues and implement corrective actions.
- Work collaboratively and keep open lines of communication across our many internal teams including product, engineering, customer care, partner enablement, product marketing, sales, etc.
- Conduct analysis and active reporting to continually improve the Benefits Product and Processes. Required for All Jobs
- Performs other duties as assigned
- Complies with all policies and standards Education
- General education, vocational training and/or on-the-job training preferred. Work Experience
- Typically 1+ years Relevant Experience Knowledge, Skills and Abilities
- Excellent critical thinking and problem-solving abilities
- Solution oriented and proactive approach to tackling issues, with an ability to identify new opportunities, synthesize information quickly, and prioritize effectively to increase efficiency.
- Excellent written/oral communication with the ability to interact effectively with internal teams and external contacts.
- Excellent communication and presentation skills.
- Solid attention to detail, ownership of work, and tremendous project/time management skills.
- Integrity in handling confidential and sensitive information.
- Interested in Trinet s mission and contributing to the success of the company.
- Experience in optimizing processes and increasing efficiency.
- Comfortable with ambiguity and lack of structure. There is no typical day.
- Proficiency with Excel / Google Sheets.
- Knowledge of US Health Insurance is a plus. Work Environment:
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4n6zbl