Executive (CSM), Jajpur

Position Junior Executive/Executive Level Function Supply Chain Location Jajpur, Odisha Company Jindal Stainless Limited Accountability&Responsibilities Accountability Activities Order Processing&Execution Validate and process customer orders in ERP system Coordinate with Production, Logistics, and Quality for order fulfilment Monitor order status from booking to dispatch Manage order amendments, cancellations, and returns Customer Coordination&Service Act as SPOC for order-related queries Provide proactive updates on dispatch schedules and delays Resolve service-related issues in coordination with internal teams Track and improve OTIF performance MIS&Reporting Prepare daily/weekly/monthly MIS reports (Order booking, Dispatch, Allocation, Inventory, OTIF) Maintain data accuracy and ensure ERP-system alignment Generate dashboards for management review Track KPIs such as order cycle time, fill rate, ageing orders, and service level Data Analysis&Continuous Improvement Analyze trends in order inflow, demand variability, and dispatch gaps Identify bottlenecks in fulfilment cycle Support S&OP discussions with structured data insights Automate reports using Excel tools / BI dashboards Key Challenges Managing high order volumes with tight delivery timelines Coordinating across multiple internal departments with conflicting priorities Handling last-minute order changes and supply constraintsEnsuring 100% data accuracy in ERP systems Managing customer expectations during production or logistics disruptions Generating timely MIS despite incomplete or dynamic data inputs Key Decisions Made by Job holder Prioritization of orders in coordination with planning teams Escalation of supply constraints or service risksStructuring MIS reports and performance dashboards Identifying process gaps and recommending corrective actions Recommendations to Superior Order re-prioritization during capacity constraints Process automation initiatives Policy changes in order booking or credit control KPI improvement strategiesInteractions Internal Interactions Sales&Business Development, Operations, Logistics&Dispatch, IT / ERP Team, Quality Department, CSP Team External Interactions Vendors Skills And Knowledge Educational Qualifications Diploma/Graduate Total Years Of Experience 1-5 years of relevant industry experience Functional Skills ERP systems knowledge Advanced MS Excel (Pivot, Lookup, Basic Macros)MIS&dashboard preparation Basic understanding of supply chain&inventory principles Data analysis&reporting skills Behavioral Skills Strong coordination&follow-up ability Analytical thinking Attention to detail Customer-centric approach Problem-solving mindset Ability to work under pressure Cross-functional collaboration