System Engineer - IT Support, Samastipur

Podar International Schools, Bihar region is looking for System Engineer - ICT. - Base Location: Samastipur, Bihar - Role: System Engineer to oversee IT for 06 to 07 schools in Bihar and Bengal Broadly responsible for; - Manage and maintain IT infrastructure across school campuses including desktops, laptops, printers, projectors, smart boards, Wi-Fi and LAN.- Ensure smooth functioning of school ERP / LMS / online learning platforms, email systems, and attendance software. - Provide technical support to principals, teachers, admin teams, and students for hardware/software issues. - Coordinate installation, troubleshooting, upgrades, and preventive maintenance of systems and networking equipment.- Maintain data backup, antivirus protection, cybersecurity, and user access controls. - Support CBSE digital compliance, online examinations, board portal uploads, and digital documentation. - Liaise with external vendors / AMC partners / internet service providers for timely issue resolution. - Monitor IT inventory, procurement requirements, and maintain records of assets/licenses.- Assist schools with audio-visual setup for assemblies, meetings, trainings, and events. - Travel/coordinate between Bihar&Bengal campuses to standardize IT systems and resolve escalations. Pre-requisites / Eligibility - Graduate / Diploma / Degree in IT / Computer Science / Hardware&Networking (BCA / B.Sc IT / Diploma preferred). - 3–5+ years of experience in IT support/network administration; school/education sector preferred. - Good knowledge of: - Windows OS / Microsoft Office / Google Workspace - LAN/WAN / Wi-Fi troubleshooting - Printers, smart boards&classroom tech - ERP/LMS systems - Basic server management&cybersecurity - Ability to handle multiple campuses / remote troubleshooting. - Strong problem-solving and communication skills. - Willingness to travel across Bihar and West Bengal as required. - Basic understanding of vendor management and IT budgeting preferred. Preferred in School Setup- Experience with CBSE portals / digital exam processes. - Exposure to computer lab setup and classroom technology integration. - Comfortable training teachers on basic IT tools and systems.