Customer Support And Inside Sales, Darbhanga

Company Description AbhiCares aims to redefine the home service industry by empowering professionals across India and enhancing customer experiences through technology and innovation. With a user-friendly website and app, AbhiCares makes it simple for users to browse, book, and pay for services with just a few steps. Committed to customer satisfaction, the company provides reliable support to address any queries or concerns. AbhiCares is dedicated to making home services seamless, accessible, and efficient for all.Role Description This is a full-time, on-site role for a Customer Support and Inside Sales Representative based in Darbhanga. In this role, you will handle customer inquiries, resolve issues, and ensure a positive customer experience. You will also assist with inside sales activities, including explaining services to potential customers, nurturing leads, and converting inquiries into bookings. Collaboration with team members and maintaining accurate records of customer interactions are essential aspects of the role.Qualifications Strong customer support, technical support, and a focus on customer satisfaction Excellent interpersonal and communication skills to build and maintain customer relationships Proficient analytical skills to assess customer needs and provide appropriate solutions Organizational skills to manage multiple customer requests and sales queries efficientlyAbility to work effectively both independently and within a team Familiarity with CRM tools or customer management software is a plus Previous experience in customer service or inside sales is advantageous Bachelor's degree in Business, Communication, or a related field is preferred but not required