Customer Care Executive, Sangli

We are hiring a customer service representative to manage customer queries and complaints. Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels.- Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives. - Ensure customer satisfaction and provide professional customer support. Location-Malad, Salary- 30K take-home, Mail ID- ,