Housekeeping Manager - Urgent Hire (Secunderabad)

We are looking to hire an organized Housekeeping Manager to join our vibrant team at Marriott International in Secunderabad. Growing your career as a Full Time Housekeeping Manager is an amazing opportunity to develop helpful skills. If you are strong in decision-making, persuasion and have the right mindset for the job, then apply for the position of Housekeeping Manager at Marriott International today!

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

. High school diploma or GED 2 years experience in the housekeeping or related professional area.

OR

. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

. Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

. Inspects guestrooms on a daily basis.

. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

. Inventories stock to verify adequate supplies.

. Supports and supervises an effective inspection program for all guestrooms and public space.

. Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

. Verifies all employees have proper supplies, equipment and uniforms.

. Communicates areas that need attention to staff and follows up to verify understanding.

. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

. Schedules employees to business demands and for tracks employee time and attendance.

. Verifies employees understand expectations and parameters.

. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

. Observes service behaviors of employees and provides feedback to individuals.

. Verifies employee recognition is taking place on all shifts.

. Participates in an on-going employee recognition program.

. Solicits employee feedback, utilizes an 'open door' policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

. Participates in employee progressive discipline procedures.

. Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

. Sets a positive example for guest relations.

. Understands the brand's service culture.

. Participates in the development and implementation of corrective action plans to improve guest satisfaction.

. Empowers employees to provide excellent customer service.

. Emphas guest satisfaction during all departmental meetings and focuses on continuous improvement.

. Responds to and handles guest problems and complaints.

. Strives to improve service performance. When you join the Sheraton family, you become a member of its global community. We've been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliverameaningful guest experiences, we encourage you to exploreyour next career opportunitywith Sheraton.

Benefits of working as a Housekeeping Manager in Secunderabad: ● Company offers great benefits

● Company offers career progression opportunities ● Attractive package Apply on Kit Job: kitjob.in/job/4m0rlp