Mining Project Manager - Immediate Joiners (Secunderabad)

About The Role: HME Solutions is seeking a highly experienced and operationally focused Fleet Operations Manager to lead and manage customer-facing mining operations. This role is responsible for ensuring the effective deployment, support, and performance of HME's technology solutions on mine sites, while managing a team of field support professionals. The ideal candidate will have a background in mining engineering or operations, strong leadership skills, and experience managing both teams and customer relationships in fast-paced, high-impact environments. The role requires a combination of technical acumen, operational discipline, and solid communication—ideally in multiple languages. Key Responsibilities
- Lead day-to-day management of HME's fleet operations support team, including scheduling, site coordination, issue resolution, and performance oversight.
- Serve as the primary operational contact for mining clients, ensuring delivery of high-quality support and alignment with contractual service levels.
- Oversee deployment and optimisation of fleet management systems, machine guidance hardware, and real-time telemetry solutions across multiple mine sites.
- Coordinate onboarding and training programs for operators, site engineers, and maintenance teams on the use of HME systems.
- Monitor fleet KPIs, system performance, and operator compliance data using HME's proprietary tools and dashboards.
- Develop and maintain strong working relationships with mine site managers, OEM partners, and cross-functional internal teams.
- Manage operational risk, compliance, and quality control processes in alignment with customer and internal standards.
- Lead, mentor, and develop a high-performing team of fleet operations staff and technical field representatives.
- Provide operational input into product development, configuration, and deployment planning to improve supportability and usability of HME solutions.
- Travel to client sites as required to oversee key deployments and manage critical support escalations. Required Qualifications & Experience
- Bachelor's degree in mining engineering, Mechanical Engineering, or a related technical discipline.
- Demonstrated experience in fleet operations, mine production support, or equipment performance monitoring.
- 4+ years of total experience, with at least 2–4 years in a customer-facing operations or technical support leadership role, is preferred.
- Proven experience in managing field-based teams, support engineers, or site representatives in the mining sector.
- Strong understanding of mining equipment (trucks, loaders, dozers, drill rigs), fleet utilisation, and operator behaviour monitoring.
- Familiarity with fleet management systems, machine guidance platforms, or mine control room operations is highly desirable.
- Multi-lingual capabilities are highly regarded (English required; other languages such as Arabic, Hindi, or regional languages are advantageous).
- Excellent communication, conflict resolution, and stakeholder engagement skills. Preferred
- Prior experience working with technology vendors or system integrators in the mining or industrial sector.
- Exposure to remote operations centres (ROC) or real-time fleet tracking environments.
- Willingness to travel periodically to domestic and international mining operations. Apply on Kit Job: kitjob.in/job/4map1q