Customer Service Representative(Portuguese Language …, Secunderabad

Job Title : Customer Service Representative (Portuguese language Specialist) About the Role: We are hiring Portuguese Language Specialists (Non-Voice / Back Office Support) for an international customer support process. This role is ideal for professionals with 1 year of customer service experience and strong expertise in Portuguese language communication. Key Details :
- Location: DLF Gachibowli, Hyderabad
- Work Mode: On-site
- Shift: Rotational shifts
- Work Week: 5 Days (Rotational week offs)
- Salary: Up to 7 LPA
- Transportation: 2-way cab facility provided (Upto 25KM) Responsibilities :
- Handle customer queries via chat and email support
- Provide accurate and timely resolutions for international customers
- Maintain high standards of written communication in Portuguese & English
- Ensure adherence to process guidelines and quality parameters
- Analyze customer issues and offer effective solutions Required Qualifications:
- Graduate(Mandatory) in any discipline
- Certified Portuguese Language Specialist (Mandatory)
- Minimum 1 year of experience in customer service / international support
- Strong written communication in Portuguese and English
- Good problem-solving and analytical skills
- Comfortable working in rotational shifts Preferred Skills
- Experience in non-voice (chat/email) support
- Customer-centric mindset with attention to detail
- Ability to work in a quick-paced, global environment Additional Information
- Immediate joiners are highly preferred Apply on Kit Job: kitjob.in/job/4mv7bz