Application Support Engineer (Secunderabad)

Project Role: Application Support EngineerProject Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must Have Skills
- CyberArk Privileged Access Management Good to Have Skills
- NA Educational Qualification
- 15 years full time education Summary As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently. Roles & Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure timely resolution of application issues and minimize downtime.
- Mentor junior team members by sharing knowledge and best practices to enhance team capabilities.
- Continuously evaluate and improve support processes to increase efficiency and service quality. Professional & Technical Skills
- Must To Have Skills: Proficiency in CyberArk Privileged Access Management.
- Experience in managing privileged access and implementing security policies within enterprise environments.
- Robust troubleshooting skills related to access management and authentication systems.
- Ability to analyze logs and system alerts to identify root causes of issues.
- Familiarity with integration of CyberArk solutions with other security and IT management tools. Additional Information
- The candidate should have minimum 5 years of experience in CyberArk Privileged Access Management.
- This position is based at our Hyderabad office.
- A 15 years full time education is required. Locations Job No. ATCI-R1-S2025564 | Hyderabad | Required Skill: CyberArk Privileged Access Management Apply on Kit Job: kitjob.in/job/4n7qi1