Manager, Deployment Services, Raniganj

Key Responsibilities: Explore, develop, implement, and evaluate innovative solutions that address customer needs Co-create with key partners to build partnerships collaborations Develop and coordinate project plans across the design, development, and production stages of a project to support the successful delivery within set KPIsWorks in collaboration with brand teams, technical teams all functions to maximize value. Serve as interface with the global and local brand teams on Project Planning and delivery management through delivery of proven analytics-based solutions Take initiative to drive standardization of reports across brands, data, and platformsCollaborate with peers globally in scaling test teams, processes and standards Deliver services through structured program management approach while enabling field excellence solutions in leading end-to-end delivery for defined scope of work Creates and maintains standard operating procedures (SOPs), and validation checkpoints that will enable quality testing outputsDevelops and maintains knowledge repositories and plays a vital role in onboarding of new associates Support team leaders in recruitment and on-boarding of new associates within the organization Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on best practices, staffing changes and key eventsComply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Comply to all Novartis operating procedures as per legal / IT / HR requirements.