Collection intern, Raniganj

Role&responsibilities  Job Overview  We are seeking a dedicated and motivated  Collection Intern  to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation.Key Responsibilities Assist in managing overdue accounts and customer collections Communicate with customers via phone, email, or other channels to remind them of outstanding payments Support the collections team in maintaining accurate records of all customer interactions Collaborate with internal teams to resolve customer disputes and payment issuesPrepare and send customer account statements and reminders Assist in negotiating repayment terms with customers Assist in reporting and tracking overdue accounts and collection efforts Ensure compliance with company policies and legal guidelines related to collections Provide regular updates and feedback to the supervisorRequirements Bachelors degree in any stream (preferably Commerce/Business/Finance-related) Strong communication skills (written and verbal) Basic knowledge of MS Office (Excel, Word, Outlook) Detail-oriented, organized, and able to handle multiple tasks A proactive and team-oriented approach to workAbility to handle sensitive customer interactions professionally Freshers are welcome, prior experience in collections or finance is a plus