International Chat support, Raniganj

Job Summary: We are seeking a customer-focused Chat Support Executive to handle credit card-related queries through live chat. The role demands strong written communication skills, high typing speed, and the ability to multitask in a dynamic support environment. Key Responsibilities: Handle customer queries related to credit cards via live chat platformsAssist customers with billing, disputes, applications, rewards, and more Deliver prompt and effective first-contact resolution Work efficiently across dual chat platforms while maintaining quality Follow support scripts, guidelines, and escalation protocols as needed Key Requirements: International chat support, Mobile messaging support, Written communication, Typing speed (55+ WPM with 90% accuracy), Multitasking, Troubleshooting, Night shift availabilityJob Highlights: 5 days working, Fixed weekend off, Night shifts, Customer-first support approach