Data Cloud Guide - Success Guide, Raniganj

Job description Be a trusted Data Cloud subject-matter expert for the broader Success Guide organization, including an understanding of how Data Cloud relates and supports the success of AI Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize current Data Cloud usageRun engagements aligned with Data Cloud product capabilities, tailoring conversations to the unique needs and opportunities of Data Cloud customers Build strong relationships with both internal and external business stakeholders Drive thought leadership when possible through mentoring and knowledge sharingImpact of the Role: As a Data Cloud Success Guide, you will play a critical role in our customers success and the growth of our organization. Your expertise and guidance will directly influence the quality of a customers product adoption, satisfaction, and return on investment, ensuring their success in leveraging Data Clouds powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.Collaboration and Teamwork: Collaboration is at the core of our success, and as a Data Cloud Success Guide, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers and colleagues in order to help bolster a customer s knowledge of the Data Cloud platform and to drive optimal usage.Basic Requirements: 2-3 years experience in a customer-facing role, preferably in the technology industry Fluent English speaker Experience using Salesforce technologies, preferably Data Cloud/CDP Understanding of customer data platforms, large data (Snowflake, Data Bricks), and data modelingExcellent communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams Ability to facilitate discussions and translate technical concepts solutions into tangible business value and ROI for customers Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologiesProactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues Bachelor s Degree