Head of Distribution Operations, Raniganj

Job Title: Head of Distribution Operations Reports to: COO (direct); CGO (dotted line) Location: Hyderabad Level: Senior leadership— responsible for translating commercial targets into operational plans, cost discipline, governance, and analytics across all distribution channels.Key Responsibilities Distribution planning: Own annual and quarterly distribution plans (business volumes, revenue, channel mix, cost budgets) and convert strategy into operational roadmaps. Plan vs delivery monitoring: Track performance vs plan; produce weekly/monthly variance analysis and corrective actions.Enablement: Design enablers (processes, SLAs, incentives, training, tools) to improve channel productivity and conversion. Cost management: Build and manage distribution cost budgets; identify optimization levers and ensure spend discipline. Governance: Establish distribution governance, approval workflows, controls and compliance checks.Team building: Recruit, structure and lead a Distribution Ops team (planning, MIS, analytics, channel ops). Cross‑functional liaison: Coordinate with Product, Underwriting, Claims, Finance, IT and Sales to align launches, commissions, MIS and operational dependencies. MIS&analytics;: Deliver dashboards and analytics for channel performance, unit economics, acquisition cost, persistency and ROI. Continuous improvement: Drive automation, tool integrations and process standardization to scale operations. Reporting: Present distribution performance, forecasts and strategic recommendations to the executive team.Success metrics (KPIs) Achievement vs distribution revenue/volume targets. Distribution cost ratio (cost per acquisition; cost as % of premium). Channel productivity (policies per FTE, conversion rates). MIS timeliness&data; quality. Persistency and retention for distributed business. Governance scorecard (SLA adherence, compliance incidents). Requirements Experience&qualifications; 10+ years in distribution, operations or commercial planning (insurance/insurtech/financial services); 5+ years in leadership preferred. Deep knowledge of insurance distribution channels (brokers, bancassurance, agency, digital, government/tenders). Education: Bachelor's degree; MBA or advanced degree preferred.Solid Excel modelling; experience with BI tools (Power BI/Tableau); familiarity with CRM/distribution platforms; SQL/Python is an advantage. Apply on Kit Job: kitjob.in/job/4nakjp